Return Policy

RETURN POLICY

At Ellie Begin Jewelry, we want you to be completely satisfied with your purchase. If for any reason you are not entirely happy with your order, we offer a hassle-free return policy within 14 days of receiving your item.

Standard Returns
- Items must be returned in their original condition.
- Customers are responsible for return shipping costs.
- Once we receive the returned item, we will issue a refund minus any shipping charges.

How to Initiate a Return:
1. Contact us at elliebegin@gmail.com or call 207.248.7535 to request a return authorization.
2. Pack your item securely, including original packaging.
3. Ship the item back to us using a trackable shipping method.

Refunds:
- Refunds will be issued to the original payment method within 5 business days of receiving the returned item.

Contact Us:
If you have any questions or concerns about our return policy, please don't hesitate to contact us at elliebegin@gmail.com. We are here to help!!

Custom Orders:
- We do not accept returns on custom orders. Each custom piece is crafted with care and tailored specifically to your preferences.